Auto and General Tracker Fitment Certificate: The Paper Behind the Cover
On an Auto & General policy the fitment certificate is the proof the approved tracker your schedule requires is installed. As an established direct insurer, Auto & General takes it in through its own app or call centre and holds it against the policy.
This guide takes the Auto & General angle: what a valid certificate contains, how its direct intake works, the inception window, and how the document survives a reissue or a car change.
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Get my quotesThe evidence behind the condition
Listing an approved tracker on an Auto & General schedule sets the requirement; the certificate proves the device is fitted to the insured car by an accredited installer on a dated record.
At a theft claim that proof is what is checked - a named-but-uncertified tracker leaves the security condition unevidenced.
Issued by the fitment centre
Auto & General does not issue the certificate; the tracker provider's installer produces it at fitment. The leading providers use a broadly common layout.
Take it at the bay before you leave; the insurer cannot generate one, and retrieving it later is avoidable.
What it must contain
A valid certificate names the policyholder, the registration and VIN, the device serial number, the install date and the installer's accreditation reference.
Invoices and screenshots are backup; the issued certificate is the record Auto & General works from.
Direct intake
Lodge the certificate through the Auto & General app or call centre against the policy. That filing makes the security condition demonstrably met.
Note the short window after inception to install and file; miss it and theft cover is uncertain until the certificate arrives.
Reissues and car changes
A lost certificate is reissued from the provider's records, usually within a working day, at full weight; file the reissue and confirm the record.
A new car generates a new certificate for its registration and VIN, even with the device moved across; update both with Auto & General.
Frequently asked questions
What is an Auto & General tracker fitment certificate?
The installer-issued proof your approved tracker is fitted to the insured car, evidencing the schedule's security condition. It is lodged via the app or call centre.
Who issues it?
The tracker provider's fitment centre at installation, not Auto & General. Take it at the bay before you leave.
How do I submit it?
Through the Auto & General app or call centre against the policy. The filing makes the security condition demonstrably met.
What if I lose it?
The provider reissues from its records, usually within a working day, at full weight. File the reissue with Auto & General.
Do I need a new one if I change cars?
Yes - a new certificate for the new registration and VIN, even if the device moves across. Update both with Auto & General.
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