Pineapple Tracker Fitment Certificate: The Paper Behind the Cover
On a Pineapple policy the fitment certificate is what proves the approved tracker behind your schedule condition is genuinely installed. In keeping with Pineapple's app-based, AI-assisted model, the certificate is submitted in-app and read into the policy record as part of a largely automated flow.
This guide takes the Pineapple angle: what a valid certificate contains, how the app intake works, the inception window, and how the document survives a reissue or a car change.
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Get my quotesThe document behind the condition
Listing an approved tracker on a Pineapple schedule sets the requirement; the certificate proves the device is fitted to the insured car by an accredited installer on a dated record.
When you claim, that proof is what the assessment checks - a named-but-uncertified tracker leaves the condition unevidenced.
Issued by the fitment centre
Pineapple does not issue the certificate; the tracker provider's installer produces it at fitment. The leading providers use a broadly common layout.
Take it at the bay - retrieving a missed certificate afterwards is an avoidable chore, and Pineapple cannot create one.
What it needs to contain
A valid certificate names the policyholder, the registration and VIN, the device serial number, the install date and the installer's accreditation reference.
Invoices and screenshots are supporting paper; the issued certificate is the record Pineapple works from.
Submitting through the app
Pineapple takes the certificate via in-app submission, where it is read into the policy record in a largely automated flow. The submission is what makes the security condition demonstrably met.
Complete it inside the short post-inception window the schedule allows, or theft cover stays uncertain until it lands.
Reissues and car changes
A lost certificate is reissued from the provider's records, usually within a working day, at full weight; submit the reissue and confirm the record.
A new car needs a new certificate for its registration and VIN, even with the same device moved across; update both in the app.
Frequently asked questions
What is a Pineapple tracker fitment certificate?
The installer-issued proof your approved tracker is fitted to the insured car, evidencing the schedule's security condition. It is submitted in the app.
Who issues it?
The tracker provider's installer at fitment, not Pineapple. Take it at the bay before leaving.
How do I submit it to Pineapple?
Through in-app submission, where it is read into the policy record. The submission is what proves the security condition met.
What if I lose it?
The provider reissues from its records, usually within a working day, at full weight. Submit the reissue in the app.
Do I need a new one if I change cars?
Yes - a new certificate for the new registration and VIN, even if the device moves across. Update both in the app.
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