Dialdirect Tracker Fitment Certificate: The Document That Proves It
On a Dialdirect policy the fitment certificate proves the approved tracker your schedule requires is installed. In line with Dialdirect's app-forward, convenience-led model, it is lodged through the app or call centre and held against the policy.
This guide takes the Dialdirect angle: what a valid certificate contains, how the app channel takes it in, the inception window, and how the document survives a reissue or a car change.
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Get my quotesEvidence behind the condition
A tracker named on a Dialdirect schedule states the requirement; the certificate proves the device is fitted to the insured car by an accredited installer on a dated record. A theft claim is checked against it.
Without it, the security condition is claimed but unsupported - a gap that surfaces only when you claim.
Issued by the installer
Dialdirect does not issue the certificate; the tracker provider's fitment centre produces it at installation. The leading providers use a broadly common form.
Take it at the bay before you leave; Dialdirect cannot generate one, and chasing it later is avoidable.
What makes it valid
A sound certificate names the policyholder, the car by registration and VIN, the device by serial number, the install date and the installer's accreditation reference.
Invoices and screenshots are backup; the issued certificate is the document of record.
App-forward intake
Dialdirect's convenience model makes app submission the natural route: lodge the certificate against the policy and the compliance position updates. The filing is what makes the condition demonstrably met.
Mind the short window after inception to install and file; miss it and theft cover is uncertain until the certificate lands.
Reissues and car changes
A lost certificate is reissued from the provider's records, usually within a working day, at full weight; file the reissue and confirm the record.
A new car generates a new certificate for its registration and VIN, even with the device moved across; update both with Dialdirect.
Frequently asked questions
What is a Dialdirect tracker fitment certificate?
The installer-issued proof your approved tracker is fitted to the insured car, evidencing the schedule's security condition. It is lodged via the app or call centre.
Who issues it?
The tracker provider's fitment centre at installation, not Dialdirect. Take it at the bay before you leave.
How do I submit it to Dialdirect?
Through the app against the policy, with the call centre as fallback. The filing makes the security condition demonstrably met.
What if I lose it?
The provider reissues from its records, usually within a working day, at full weight. File the reissue with Dialdirect.
Do I need a new one if I change cars?
Yes - a new certificate for the new registration and VIN, even if the device moves across. Update both with Dialdirect.
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